FAQ
Find quick answers to our most commonly asked questions.
Product and Shipping Questions
How do I choose the right size for my bedding?
We offer size charts for each product on our shop pages. If you're unsure, feel free to contact us directly, and we’ll help you find the perfect fit.
How long does shipping take?
What is your shipping policy?
We offer free standard shipping on all domestic orders over $100. International shipping is available, and fees are calculated at checkout. Standard shipping typically takes 3-5 business days.
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Returns and Exchanges
What is your return policy?
We offer hassle-free returns within 30 days of your purchase, provided the product is unused and in its original packaging. Please visit our Returns page for more details.
How do I exchange an item?
If you need to exchange a product, email us at support@vertice.com with your order details, and we’ll walk you through the process.
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Payment and Security
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment gateways. Your payment information is encrypted and securely processed.